Sola Support Tickets Documentation

Choose a section below

• First time user -�Free version
• First time user – Premium�version
• First time user – Customer Satisfaction Surveys add-on
• Creating Surveys
• Customizing your support desk page
• Support Macros
• Creating a custom template for your support tickets
• Complete list of shortcodes

Troubleshooting

• Automatically convert emails to support tickets not working
• Uploading a file when creating a ticket in the back-end not available
• Setting automated e-mail mailing system to use not working as expected

Need more information? Contact us�Or Submit a Support Ticket