Available shortcodes for Sola Support Tickets

The following shortcodes are supplied with the plugin

[sola_st_support_centre_search_box]
Adds the search box to a post/page

[sola_st_support_centre_submit_link]
Adds the submit ticket button to a post/page

[sola_st_submit_ticket]
Adds the submit ticket area and it’s functionality to a post/page

[sola_st_support_centre_all_tickets] 
Shows the latest support tickets that are public (or if logged in as admin, public and non public)

[sola_st_support_centre_open_tickets] 
Shows the latest support tickets that are open and public (or if logged in as admin, public and non public)

[sola_st_support_centre_closed_tickets] 
Shows the latest support tickets that are closed and public (or if logged in as admin, public and non public)

[sola_st_support_centre_pending_tickets] 
Shows the latest pending tickets (ADMIN only)

[sola_st_support_centre_documentation] 
Shows the latest “Documentation” posts that you have created using the custom post type used by the plugin marked “Documentation”

[sola_st_support_centre_news] 
Shows the latest “News” posts that you have created using the custom post type used by the plugin marked “Help Desk News”

[sola_st_support_centre_product_updates] 
Shows the latest “Product Updates” posts that you have created using the custom post type used by the plugin marked “Product Updates”

[sola_st_support_centre_custom_pages parentid=x] 
This can be used to display sub pages of a certain parent page (using the parentid as an attribute of the shortcode)

[[sola_st_support_centre_custom_posts parentid=x]] 
This can be used to display sub posts of a certain parent post (using the parentid as an attribute of the shortcode)

 

 

Need more help? Use our Support Desk or contact us.

 

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